Our Guarantees to You
AbD Serotec prides itself on the quality of its products and services, and is committed to providing customers with outstanding value for money.
In addition to our ISO 9001 certification, AbD Serotec demonstrates its commitment to quality with a number of promises to ensure your satisfaction.
Quality Guarantee
As a primary antibody manufacturer we stand behind the quality of every vial of antibody that leaves our premises.
- If any AbD Serotec catalog antibody does not perform as described on its datasheet we will replace it or credit what you paid — guaranteed!
No Antibody? No Charge! Guarantee
We are very proud of the high quality of our HuCAL antibody library. With over 15 billion fully expressible unique antibody sequences to choose from, and a success rate of more than 90%, we are confident that we can generate an antibody to almost any antigen.
- If we do not find at least one ELISA-positive antibody recognizing your antigen, there is no charge – guaranteed!
Satisfaction Guarantee
Your satisfaction with our products and services is the key to our success.
- If you are not satisfied with any of our products and services, let us know and we will do whatever we can to make it right – guaranteed!
